Onboard with confidence
Migrating to an order management platform requires structured analysis, careful configuration, and a controlled launch process. With extensive experience in software implementation and professional services, we guide you at every stage.
A structured approach for successful outcomes
We help you move from complex legacy systems to a production-ready order management platform with confidence. Our structured approach reduces risk, safeguards your ERP, and prepares your ordering processes to support customers, sales teams, and future growth.
Analysis
Set-up
Launch
Step 0 of 0
Analysis
The Analysis stage aligns your data models with your business logic, establishing a strong foundation for implementation.
Discovery & strategic alignment
We begin by conducting a technical review of your current data models and order processing requirements to ensure alignment with dCommerce functionality.
Schema mapping & logic design
We’ll map your data models and process flows to dCommerce to ensure alignment with your order processing requirements.
Tier selection and scalability roadmap
We identify the optimal platform configuration to fulfil your order processing requirements and ensure the architecture supports your strategic growth objectives.
Proof of Concept (PoC)
We’ll conclude the analysis stage by presenting a small PoC to verify our analysis and allow you to verify your data mapping within dCommerce.
Set-up
The Setup stage prepares the system for launch by importing data and configuring synchronisation with your upstream and downstream systems.
Data import
We configure the system to support importing your customer and product data. If data cleansing is necessary, a structured, repeatable approach will be agreed upon to ensure consistency across the platform.
Synchronisation configuration
We'll configure dCommerce to integrate with your systems to facilitate data synchronisation between your order-entry channels and ERP.
Branding
We’ll apply your corporate identity to the storefront website, customer portal and administrative hub.
End-to-end validation
We’ll do more than test basic functionality. We simulate edge-case order flows and stress-test the integration to ensure complete data integrity before processing any live transactions.
Launch
The Launch stage transitions your operations to live production with extensive testing, a clear handover, and dedicated support.
Knowledge transfer
We provide targeted training to prepare your staff for new daily processes and enable them to deliver the level of customer training and support required.
Launch review
We conduct a final review of data integrity, security protocols, and integration resilience to ensure the platform is ready for launch.
Managed cut-over
During a controlled, phased go-live, we monitor the first live transactions in real time to ensure a smooth transition between dCommerce and the ERP.
Hyper-care support
After launch, we provide dedicated, high-priority support to monitor system adoption, optimise synchronisation performance, and ensure your team is comfortable with the new system.
Project augmentation
We understand each organisation has different internal resources and availability to support new system onboarding. We can help.
- Analysis and designIf you need help with analysis and data mapping, we will assess your process flows and map data requirements.
- Data engineeringIf you need data transformation, we will clean, normalise, and format your data for the new platform.
- Project managementIf you require require project management, we will lead communication, set milestones, and keep both teams aligned to ensure the launch stays on schedule.
Support where you need it
Whether shaping data structures, managing integration complexity, or coordinating delivery across teams, our role adapts to your needs.
You retain control while we ensure critical work is executed with precision and expertise.
You retain control while we ensure critical work is executed with precision and expertise.
Talk to us about your implementation
Launching a B2B order management platform requires more than software; it requires organisational alignment. Our services support you through analysis, setup, and launch, with a focus on data integrity, ERP compatibility, and long-term success.